Thank you for choosing LuckPay for your financial solutions. This Refund Policy outlines our approach to refunds concerning the services we provide.

Refund Eligibility:

• LuckPay offers refunds under specific circumstances, such as billing errors, unauthorized transactions, or failure to deliver promised services.

Billing Errors:

• In case of any billing errors resulting in overcharges or incorrect transactions, please contact our customer support at [sales@luckpay.co] within 15 days of the transaction. We will investigate and issue a refund if the error is verified.

Unauthorized Transactions:

• If you notice any unauthorized transactions on your account, report it to us immediately. We will investigate and refund the unauthorized amount after confirming the legitimacy of the claim.

Service Failures:

• If our services fail to meet the promised standards, and it is proven to be our fault, you may be eligible for a refund. Contact our customer support with details of the issue within 15 days of the service failure.

Refund Process:

• To request a refund, contact LuckPay's customer support at [sales@luckpay.co]. Provide details of the transaction, reasons for the refund, and any supporting documents.

Denied Refund Requests:

• Refund requests may be denied if they do not meet the criteria outlined in this policy. In such cases, we will provide a clear explanation for the decision.

Timeline for Refunds:

• Refunds, when approved, will be processed within fair number of business days from the date of approval.

Contact Us:

• If you have any questions or concerns regarding our Refund Policy, please contact us at [contact@luckpay.com].

LuckPay reserves the right to modify this Refund Policy at any time. Please review it periodically for updates. By using our services, you agree to abide by the terms outlined in this Refund Policy.

Thank you for choosing LuckPay.